Thank you for your interest in Meera Exclusive products! We understand that sometimes circumstances change, and you may need to cancel an order or return an item. This policy outlines the process for cancellations and refunds for orders placed on our website ([website address]).
Order Cancellations
- You can cancel your order free of charge if it has not yet been shipped. To cancel your order, please contact us by email at meerametalind@gmail.com as soon as possible. Be sure to include your order number in the email.
- If your order has already been shipped, we unfortunately cannot cancel it. However, you may be eligible for a return and refund (see below).
Returns and Refunds
- You can return most unused and unopened items within [number] days of delivery for a full refund.
- To initiate a return, please contact us by email at meerametalind@gmail.comWe will provide you with a return shipping label and instructions on how to return your item.
- You are responsible for the cost of return shipping.
- Once we receive your returned item and verify that it is in original condition, we will issue a full refund to your original payment method within 7 to 9 business days.
Exceptions
- We cannot accept returns for used items, items that have been damaged, or items that are missing parts.
- We cannot accept returns for custom-made or personalized items.
- We cannot accept returns for perishable items.
Please note:
- We reserve the right to modify this Cancellation and Refund Policy at any time without prior notice.
- This policy does not affect your statutory rights as a consumer.
Contact Us
If you have any questions about this Cancellation and Refund Policy, please contact us at meerametalind@gmail.com